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學(xué)術(shù)報(bào)告:Equilibrium Strategies in M/M/1 Priority Queues with Balking

報(bào)告時(shí)間201865日(周二)9:30

報(bào)告地點(diǎn):河北工業(yè)大學(xué)西教五416室(理學(xué)院)

主辦單位:河北工業(yè)大學(xué)理學(xué)院河北工業(yè)大學(xué)數(shù)學(xué)研究院

報(bào)告題目Equilibrium Strategies in M/M/1 Priority Queues with Balking

報(bào)告嘉賓:王金亭

 

嘉賓簡介

 

王金亭,男,博士生導(dǎo)師,我校校友,教育部新世紀(jì)優(yōu)秀人才計(jì)劃獲得者,北京交通大學(xué)運(yùn)籌學(xué)研究所副所長、理學(xué)院數(shù)學(xué)系支部書記、副主任。2000年在中國科學(xué)院應(yīng)用數(shù)學(xué)所獲博士學(xué)位,專業(yè)為運(yùn)籌學(xué)與控制論。研究領(lǐng)域?yàn)殡S機(jī)運(yùn)籌優(yōu)化、應(yīng)用概率統(tǒng)計(jì)等。現(xiàn)任中國運(yùn)籌學(xué)會可靠性分會理事長、中國運(yùn)籌學(xué)會隨機(jī)服務(wù)與運(yùn)作管理分會副理事長、中國運(yùn)籌學(xué)會理事、北京運(yùn)籌學(xué)會副理事長。2006年獲得教育部霍英東教育基金會第十屆高等院校青年教師獎,2011年入選教育部新世紀(jì)優(yōu)秀人才支持計(jì)劃。近五年在Production and Operations ManagementIEEE Transactions on Vehicular TechnologyNaval Research LogisticsJournal of the Operational Research SocietyReliability Engineering and System SafetyEuropean Journal of Operational Research等領(lǐng)域內(nèi)知名期刊上發(fā)表SCI檢索論文50余篇,出版著作《排隊(duì)博弈論基礎(chǔ)》(20166月,科學(xué)出版社)。

報(bào)告摘要

We consider an M/M/1 queueing system with a pay-for-priority option, and study customers' joint decisions between joining/balking and pay-for-priority. The equilibrium strategies are thus two-dimensional. First, we fully characterize the equilibrium structure and identify the Pareto-dominant strategies of such a game analytically, under both the observable and unobservable settings. Interestingly, the equilibrium structure, the system throughput, and the service provider's optimal price for priority premium can all be non-monotone in the service reward, which departs from the existing models of priority queues without balking. In particular, we find that an increase in service reward can actually hurt the firm's revenue (everything else being equal). Second, we compare the server's revenue between the observable and the unobservable settings. We find that the service provider is better off with the observable setting when the system load is either low or high, but benefits more from the unobservable setting when the system load is medium. The fact that the optimal setting switches twice as the system load increases, is rather interesting; we explain the intuitions behind it in this paper. Finally, we demonstrate the implications of these findings by applying our model framework to Papa John's Pizza, based on publicly available information. Our analysis suggests that Papa John's could benefit from providing customers with wait information while slightly decreasing its fee for Papa Priority.

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